cider return policy

At Cider, we aim to ensure every customer is completely satisfied with their purchase. If you're not happy with your order, our return policy makes it easy to send items back. You can return eligible products within 14 days of delivery for a refund or store credit, provided they are unworn, unwashed, and in their original condition with tags attached. Final sale items, lingerie, and accessories may not be returnable. To initiate a return, simply log into your account, access your order history, and follow the return instructions. Once we receive your returned item, refunds are processed within 5–10 business days. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Our customer service team is always ready to assist with any issues, ensuring your shopping experience is smooth and worry-free.

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